Sales Account Manager, EMEA

Our client conducts R&D and manufactures a range of Endoscopy products that are used globally. They work closely with their customers to solve problems. Medical professionals worldwide count on their products to provide the best outcomes for their patients. They bring years of experience, innovative thinking, and a fresh approach to each infection prevention product that they develop. Each solution is thoughtfully designed using innovative technology. They consistently strive to provide greener, more sustainable solutions. Within their global operation, strong supply chain, and international presence, they continue to be able to offer the reliability and efficiency that their customers need. Their core values drive them towards innovation and better patient outcomes.

With their Commercial HQ in Dublin city centre, they are currently seeking Sales Account Manager, EMEA, who has B2B sales experience across EMEA, ideally in the GI/ endoscopy area. This is a newly created full-time headcount for their growing business. As a Sales Account Manager, you will be responsible for managing customer accounts, ensuring customer satisfaction, and generating leads. This is a hybrid role, based in Dublin with flexibility for some remote work. Your day-to-day tasks will include maintaining relationships with existing clients, identifying new business opportunities, and providing exceptional customer service. Travel with the role shall be mainly international - plane/train.

Role/Responsibilities:

• Managing and developing distributors and MTO customers in European markets, ensuring client satisfaction, achieving sales targets, and engaging in key account management activities such as weekly calls and monthly reviews.
• Implementing sales plans to drive revenue growth and meet or exceed sales goals
• Leading and moving the opportunities along, negotiating and finalising deals.
• Working with internal parties to assist the customer with Tendering Process.
• Tracking and reporting on account activity and providing monthly status updates to management.
• Be an advisor to customers on our products, performing demos independently and devising solutions for them.
• Providing feedback from clients and users to the Product Development, Marketing, and Supply Chain team and other stakeholders to continuously improve customer satisfaction. Following through with the stakeholders.
• Conduct bi-weekly market research to identify new opportunities and competitors' strengths and weaknesses. Suggest improvements to stay competitive.
• Participating in conferences, industry events, and professional development activities to expand the network and enhance your knowledge.
• Coordinating with the Marketing team to develop and implement strategies to promote our products and services.
• Understanding and staying up-to-date with the latest medical research to facilitate informed discussions with clients
• Exploring the Middle East Markets for new opportunities.

• Bachelor's degree in Business, Marketing, or Science.
• Minimum of 5 years of relevant B2B sales experience, preferably in a similar regulatory industry (Medical Devices) or in the Life Science sector. Experience in the Gastroenterology market is an advantage.
• A proven track record of achievement in the last three years is a must.
• Fluency in spoken and written English is a must.
• Excellent communication skills, including effective relationship management.
• Strong presentation skills, including the ability to create proposals tailored to customer needs and to demonstrate effectively.
• Proficiency in computer applications such as Microsoft Office and CRM platforms.
• Willingness to travel domestically and internationally. Traveling is approximately 25% of the time.